Terms

Terms and Conditions

Delivery 

If you are ordering from outside the UK you will need to contact us first.

Deliveries are all standard UK delivery and will take 3-4 working days from despatch. Despatch times vary depending on the product:

- 4-5 weeks for all trousers, jackets, gillets and suits

- 7 days for hats, scarves and leather goods

A signature will be required on receipt of goods, if there is no-one available to accept the parcel a calling card will be left for you to rearrange delivery.

We are unable to deliver to PO box or freight forwarding addresses.

Returns

You must request to return your items within 7 working days of receipt of goods. You will be given a returns number.

You will then have a further 7 working days to return the goods. Please ensure the returns number is written clearly on the outside of the parcel

We will not accept goods outside of the time frame, other than for faulty garments and will not accept returns for items that have been worn or where the tag has been removed

We will only accept returned goods that are in the same condition as when sent.

A refund will be issued within 5 days of receipt of the return. This refund will include the full value of the items returned, including UK taxes, but excluding shipping or return courier costs

If you wish to have an exchange or report a faulty item you may contact Customer Services directly on 0800 0280 559.

ADDRESS FOR RETURNS
The Black Farmer
Lansdowne House
3-7 Northcote Road
London SW11 1NG
United Kingdom

 

 

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